I recently purchased a Profitec GO espresso machine, a bottomless portafilter, and a walnut wood upgrade kit for the steam knob and portafilter handle from Eastlink Espresso, and I couldn't be happier with the experience. From the very beginning, every question I had was answered quickly and thoroughly. Even small details and follow-up questions were handled with patience and genuine care. Vittorio went above and beyond to help me find exactly what I wanted and even managed to source a walnut handle for my bottomless portafilter, which turned out to be a fantastic solution. What impressed me most was the level of service. Eastlink Espresso may be a small family business, but they operate faster, more carefully, and more responsibly than many much larger companies I've dealt with. Every step of the process felt personal, professional, and well-organized. The machine was bench-tested before dispatch, packaged exceptionally well, and everything arrived in perfect condition. Vittorio also offered me an excellent deal on the complete package, and throughout the entire process I felt that customer satisfaction genuinely mattered to him. In a world where many online retailers feel impersonal, Eastlink Espresso stands out because there are real people behind the business who care about their customers both before and after the sale. A special thank you to Vittorio for all his help, responsiveness, and attention to detail. It has been an absolute pleasure dealing with him. I would not hesitate to purchase from Eastlink Espresso again and highly recommend them to anyone looking for espresso equipment and outstanding customer service.

The Eastlink Espresso team serviced my ECM Mechanika & Eureka Mignon grinder and I’m delighted with the result. They are very knowledgable, provide transparent pricing and deliver great customer service. I’d highly recommend if you are thinking about buying a new machine or looking for your equipment to be serviced

I cannot speak highly enough of my experience with Ahmed and the entire team at Eastlink Espresso. Three months ago, I was in the market for a high-end home setup and purchased a Victoria Arduino Eagle One Prima paired with a Turin DF83V grinder. Stepping into this tier of prosumer equipment is a big investment, but Ahmed made the entire sales process incredibly smooth and stress-free. He was highly knowledgeable, patient with all my questions, and made sure I was completely confident in my choice before walking out the door. I’ve had the setup for three months now, and it has been absolutely flawless—I am enjoying cafe-quality coffee every single day. What really sets Eastlink Espresso apart, though, is their genuine customer service and ongoing support after the sale. It’s rare to find a team this dedicated to making sure you actually enjoy and understand your equipment long after you’ve bought it. I highly recommend Ahmed and the team to anyone looking to upgrade their coffee game. I am definitely looking forward to continuing my business with them for all my future servicing and coffee needs!

Hi Legends!! Thank you for servicing my machine (Miss Minore) she’s running smoother, quieter and better than ever!!

Exceptional service — highly knowledgeable, approachable, and genuinely customer-focused. A pleasure to deal with.

Neri and his team were absolutely brilliant to deal with honest advice and service as well. I’d highly recommend to anyone looking for anything coffee. I’m over the moon about our new coffee machine and grinder etc.

Love the service. Friendly Fast Reliable Thanks team!

Amazing store!

Enjoyed a great experience when buying my new coffee machine at Eastlink Expresso defiantly recommend them when you need a great coffee machine