Great service, knowledgeable friendly staff and fast turn around. Took my Izzo Vivi there for overheating issues and couldn't be happier with my choice of repairer. Highly recommend these guys.

Absolutely fantastic. Friendly. So knowledgeable. Brilliant company. Thank you!

Highly recommend the team at Eastlink Espresso. As a novice with home making Espresso, Vittorio was amazing at explaining everything I needed to know regarding purchasing a suitable grinder and coffee machine. I'm so grateful that Vittorio and team have continue to look after me after purchasing the machine. Vittorio is always very approachable and very thorough in explaining the nuances of espresso making to a novice like myself. He is passionate about his clients achieving amazing tasting coffee at home and with his help, I've had some amazing results so far with the new Lelit Bianca V3. Couldn't be happier.

Took my VBM in after it tripped the breaker and then stopped working. Had a call with a very friendly technician, who quoted the minimum amount of parts needed to get it working again and not trying to upsell me on anything. Got it back within the week, and it works better than before.

Really friendly and expert advice. Thanks Ahmed and Neri.

Very nice guys, super helpful and a very good price on a lovely machine

Amazing customer service, best I’ve experienced in a while, very welcoming & friendly. Store was quite busy but staff handled it in their stride & were on the ball & dynamic with every customer they spoke to. Knowledgeable & quick turn around on a machine repair at a reasonable price.

I recently purchased a Profitec GO espresso machine, a bottomless portafilter, and a walnut wood upgrade kit for the steam knob and portafilter handle from Eastlink Espresso, and I couldn't be happier with the experience. From the very beginning, every question I had was answered quickly and thoroughly. Even small details and follow-up questions were handled with patience and genuine care. Vittorio went above and beyond to help me find exactly what I wanted and even managed to source a walnut handle for my bottomless portafilter, which turned out to be a fantastic solution. What impressed me most was the level of service. Eastlink Espresso may be a small family business, but they operate faster, more carefully, and more responsibly than many much larger companies I've dealt with. Every step of the process felt personal, professional, and well-organized. The machine was bench-tested before dispatch, packaged exceptionally well, and everything arrived in perfect condition. Vittorio also offered me an excellent deal on the complete package, and throughout the entire process I felt that customer satisfaction genuinely mattered to him. In a world where many online retailers feel impersonal, Eastlink Espresso stands out because there are real people behind the business who care about their customers both before and after the sale. A special thank you to Vittorio for all his help, responsiveness, and attention to detail. It has been an absolute pleasure dealing with him. I would not hesitate to purchase from Eastlink Espresso again and highly recommend them to anyone looking for espresso equipment and outstanding customer service.

The team at Eastlink Espresso Repairs & Sales is so amazing and exceptional on what they do. Their service and support is unbelievable and they actually do what they say. Thank you Eastlink Espresso.